Frequently asked questions

All questions

What is an AI virtual secretary?

An AI virtual secretary helps organize connected communication and follow-through. Tavra brings supported channels into one workspace, marks pending approvals and follow-ups, can draft replies for review, and assembles context from connected calendar and conversation data.

What does Tavra actually do?

Tavra can connect Gmail, Outlook inboxes, WhatsApp, Messenger, Instagram and Google Calendar. Incoming Outlook mail is synced into the same inbox; sending through Outlook is not enabled yet. Messages from connected channels appear with their source identified, and conversations remain tied to their provider thread. Tavra can mark pending approvals and follow-ups, draft replies from recent messages in the same conversation, and prepare meeting context. Authorized people review and approve consequential sends and calendar actions where sending is supported.

Does Tavra send emails or messages without my approval?

AI-generated message and calendar actions wait for an authorized person's approval before execution. AI output is treated as a suggestion, not an instruction, and approved actions are recorded. Explicitly configured automations may perform their permitted local actions under the workspace's settings.

Which email and messaging providers does Tavra support?

Tavra supports Gmail and incoming Outlook mail, WhatsApp, Messenger and Instagram for connected messages, plus Google Calendar for meeting context and calendar actions. Outlook sending is not enabled yet.

Is my data used to train AI models?

Tavra may send relevant message and calendar context to its configured AI provider to generate requested analysis or suggestions. Provider retention and model-training practices vary by provider and configuration, so Tavra does not make a blanket no-training claim across all deployments. Contact privacy@tavra-secretary.site to confirm the provider and terms that apply to your workspace before connecting sensitive accounts.

How is Tavra different from a general-purpose AI chatbot?

A general-purpose chatbot responds in a chat window. Tavra works from connected messages and calendar data in a workspace, where you can review conversations, suggestions, proposals and follow-ups. It is designed to help with communication work, with approval controls for consequential actions.

Does Tavra work on mobile?

Tavra is a web application and works in any modern browser, on desktop and mobile. There is no native mobile app.

Can I cancel or delete my data?

Yes. You can cancel your subscription at any time and request deletion of your account and associated data through the Privacy Policy.

Is there a free plan?

Tavra offers the active plans listed on the pricing page. Plan limits and included features vary by plan and are shown there and in your workspace billing settings.

What happens when my trial or plan expires?

Tavra does not advertise a trial period here. Subscription status and plan access are shown in workspace billing settings; contact support if the status shown does not match your billing provider.

Can I cancel at any time?

Workspace Owners and Admins can schedule cancellation from billing settings when the subscription supports it. The current plan remains active through the period end reported by the billing provider.